Vendor Help Center
Submit a request
How can we help?
How do I confirm my account?
Why am I seeing a “You cannot use this password” error?
How do I change my email address?
Can I add a second email address to my vendor profile?
How do I reset my password?
How do I update the documents on my vendor profile after registration?
Quick Guide to Commodity Codes for Vendors
How do I add or delete Commodity Codes on my Vendor Record?
Where do I download the documents for the opportunity?
How do I log into or out of my Bonfire account?
How do I access an opportunity that my colleague can view?
Why am I not receiving emails?
How do I unsubscribe from Bonfire Opportunity Notifications?
How do I receive bid notifications only in my area/region?
How do I contact the Project Owner?
How do I Unsubscribe from Public Notices?
Why can't I upload a file for my submission?
How do I fill out a BidTable template?
How do I fill out a Questionnaire template?
Creating and Uploading a Submission
How do I withdraw my submission?
How do I find my submission confirmation?
Can I revise my submission?
Premium Vendor Portal Overview
How do I register for a Premium Vendor account?
Premium Vendor Dashboard
How to Add/Remove Keywords and Excluded Keywords for Premium Vendors
Premium Vendors - Saved Searches
Vendor Release Notes
Powered by Zendesk