In this article we will briefly overview the Settings associated with your DemandStar account. Once you have logged into your account, from the dashboard you will see your name in the top left corner. Clicking your name will give you a drop down list to navigate.
From the Account page, you'll see four tabs to choose from.
1. Member Information-The company's DemandStar Member ID, and the company's physical address.
2. User Accounts- Any user account name, email, permissions, password recovery, etc. As well as the area to add and remove users.
3. Certifications-Applications to apply to agency's certifications that they have made available via DemandStar
4. Self Declarations- Self declarations to add to your account for governments to search for, and see when you submit bids.
This tab shows you your Member ID, which support or governments may request to identify you as a user. It also has your company's physical address. You can use the 'Edit' button to update you address at any time that is necessary.
Your company name cannot be changed manually, you need to request a company name. Read more about changing your company name here.
On the user accounts tab, you can update your own user information, add or remove users, and recover passwords.
There are three icons associated with editing a user.
Paper & Pencil- Edit the user
Trashcan- Remove the user
Arrow Loop- Reactivate the user
To reset a password, simply click Recover Password this will automatically send a link to the email address on file with the user.
To add a user, click the add user button, if you do not see this button you may not have the permissions to add users in the account.
Add the required information:
This is also the screen you will see if you are updating a user's information.
Permissions can be tailored for each user.
Receives Notifications- Receive any bid notifications for the account.
Edit Member Information- Edit the company address or any payment information.
Manage Accounts- Add/Remove/Edit/Recover Passwords for any users in the account.
Once you click Save Changes, an email will be sent to the new user with a link to set up their password or their updates will be saved.
You can apply to certifications if the government has added them to DemandStar to help them track vendors that meet specific certification or qualification criteria.
You can search by the certification name or the government name.
Add any optional statement for the application.
Once you click save, you submission will be complete. You can check back on this page to view the status.
Self declarations are important to add to your account. This helps governments search for and find diverse businesses like yours. Just choose which attributes match your business and then click Save Changes.