Problem

A link provided in a Microsoft Word Document redirects to a page saying you need to update your browser, but you're already using a current version.

Cause

This error is caused by the Microsoft Office program attempting to pre-load the webpage using their own generated URL. The pre-load request appears as if it's coming from Internet Explorer 7, which causes Bonfire to redirect to our unsupported browser page. 

Solution

Copy the link from the document and paste it into the address bar of your browser, instead of clicking the link directly. Please ensure there are no spaces at the beginning or end of the web address.