How can we help?

How do I confirm my account? MFA (Multi-Factor Authentication) Why am I seeing a “You cannot use this password” error? How do I change my email address? Can I add a second email address to my vendor profile? How do I reset my password? How do I update the documents on my vendor profile after registration? Quick Guide to Commodity Codes for Vendors How do I add or delete Commodity Codes on my Vendor Record? Where do I download the documents for the opportunity? How do I log into or out of my Bonfire account? How do I access an opportunity that my colleague can view? Why am I not receiving emails? How do I unsubscribe from Bonfire Opportunity Notifications? How do I receive bid notifications only in my area/region? How do I contact the Project Owner? How do I Unsubscribe from Public Notices? Why can't I upload a file for my submission? How do I fill out a BidTable template? How do I fill out a Questionnaire template? Creating and Uploading a Submission How do I withdraw my submission? How do I find my submission confirmation? Can I revise my submission? Premium Vendor Portal Overview How do I register for a Premium Vendor account? Premium Vendor Dashboard How to Add/Remove Keywords and Excluded Keywords for Premium Vendors Premium Vendors - Saved Searches Vendor Release Notes

For technical support requests, please send us an email at support.bonfire@eunasolutions.com

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