Logo Vendor Help Center
Email Support
Sign in

How can we help?

How do I confirm my account? MFA (Multi-Factor Authentication) Why am I seeing a “You cannot use this password” error? How do I change my email address? Can I add a second email address to my vendor profile? How do I reset my password? How do I update the documents on my vendor profile after registration? Quick Guide to Commodity Codes for Vendors How do I add or delete Commodity Codes on my Vendor Record? Where do I download the documents for the opportunity? How do I log into or out of my Bonfire account? How do I access an opportunity that my colleague can view? Why am I not receiving emails? How do I unsubscribe from Bonfire Opportunity Notifications? How do I receive bid notifications only in my area/region? How do I contact the Project Owner? How do I Unsubscribe from Public Notices? Why can't I upload a file for my submission? How do I fill out a BidTable template? How do I fill out a Questionnaire template? Creating and Uploading a Submission How do I withdraw my submission? How do I find my submission confirmation? Can I revise my submission? Premium Vendor Portal Overview How do I register for a Premium Vendor account? Premium Vendor Dashboard How to Add/Remove Keywords and Excluded Keywords for Premium Vendors Premium Vendors - Saved Searches Vendor Release Notes
  1. Bonfire Vendor Support
  2. FAQs
  3. Frequently Asked Questions

Menu

Frequently Asked Questions

  • Why am I receiving a "syntax error" message?
  • Why is the "I'm not a Robot" reCAPTCHA constantly spinning?
  • How do I change the language that I view Bonfire in?
  • Why do I get an error when I try to upload a new profile picture?
  • How do I customize my Timezone Settings?
  • What kind of Commodity Codes does Bonfire use?
  • What file types are compatible in Bonfire?
  • What is "Any" file type in Requested Information?
  • Why do I see "Windows cannot extract the file" when trying to open a submission file?
  • Why is a vendor who was on the Document Takers list no longer on the list?
  • Can I start my submission then resume it later? (Work-In-Progress submissions)
  • Is there a character limit for responses on Questionnaires?
  • Why do I receive an error when I try to load a Bonfire Portal?
  • How can I view public contracts?
  • Opportunity RSS Feed
  • How do I contact Support?
  • Where can I find your current Terms and Conditions, Privacy Policy and Terms of Service?
  • Why am I directed to update my browser when I click a link in a Word document?
  • Minimum System Requirements

Copyright © Bonfire Vendor Support. All Rights Reserved

Powered by Zendesk